Refund policy

We offer a 30-day money-back guarantee. If what you bought is not right for you, you can request a full refund within 30 days of your order date.

This applies to everything sold on this site — the Date 96 paperback, The Dating Experiment cohort, the Blueprint Intensive and private coaching. You do not need to justify yourself; changing your mind is reason enough.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all orders on this site. To request one:

• 1. Go to paddle.net and enter the email address you used at checkout, or find the receipt Paddle emailed you and use the link in it.
• 2. Or email us at anya@thedatingexperiment.com.au with your order details and we will arrange it with Paddle for you.

Refunds are returned to the original payment method. Your bank or card issuer usually takes a further few business days to show the money in your account.

The paperback

For a refund on a physical book, please tell us within 30 days of your order. We may ask you to return the copy, or to send a photo if it arrived damaged — in which case we will simply replace it if you prefer. Damaged or lost-in-transit orders are always put right.

Coaching and programs

If you have joined a cohort, an intensive or private coaching and it is not working for you, tell us within 30 days of your order and we will refund you. Once the 30 days have passed, we would still rather hear from you than have you quietly disengage — email us and we will look at your situation fairly.

When a refund is issued, access to the program materials, the group and any remaining sessions ends.

Australian Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law, including your right to a repair, replacement or refund where a product or service is faulty, not as described or not fit for purpose.

Related pages

See also our terms & conditions and privacy policy.